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Open a Pro account at app.windesk.ch/register. Billing starts with the first month; if you want to try WinDesk first, the Free plan needs no account and no card. Set up two-factor authentication right after your first login.
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Migration
From TeamViewer to WinDesk — in 6 steps
You're switching to WinDesk for Swiss hosting, clear pricing or cross-platform incl. Linux + Pi. The migration is easy to plan: 4–6 weeks of parallel operation, cutover over a weekend.
Switch offer
Start for free
Switching from TeamViewer?
Try WinDesk on the free plan — no account, no card, two hours of session time a month. Pro costs CHF 29.90 per month plus 8.1% VAT and is billed from the first month.
Step by step
Export device list
In the TeamViewer Management Console, choose “Devices” → CSV export. The list is your checklist for the host installation.
Install host in parallel
Install the WinDesk Host alongside the TeamViewer host — they don't interfere. Cross-platform: Windows EV-signed, macOS Apple-notarised, Linux .deb/.rpm, Pi arm64.
Test phase
4–6 weeks of parallel operation. Customers receive both tools, you test WinDesk for reliability + feature parity for your use cases.
Cutover
Cancel your TeamViewer licences, uninstall the host software on customer devices (or leave it if the customer wishes). The WinDesk audit trail takes over seamlessly.
Train your team
Your team learns usage and roles during parallel operation, on real sessions rather than in a test environment. If anything is unclear, we reply by email within 4 hours.
Questions about switching?
The switch runs at your pace: parallel operation for as long as you need it, and cutover when it suits you. If anything about the process is unclear, write to us.
Frequently asked questions
How long does migration typically take?
For an MSP with 50 customers and 200 devices: 4–6 weeks of parallel operation, then cutover over a weekend.
What happens to TeamViewer session logs?
You export those from the TeamViewer Management Console as CSV/PDF and archive them. WinDesk starts at cutover with its own audit trail. If you need old logs searchable, that is a compliance question; talk to us about it before the cutover.
Can we run both in parallel?
Yes, technically no problem. Both hosts can be installed on the same device. A cutover is cleaner, but unlimited parallel operation is possible. Some customers leave TeamViewer on special hosts (e.g. mainframe gateways) where WinDesk hasn't been validated yet.
What about TeamViewer Tensor (Enterprise)?
WinDesk currently has no direct Tensor equivalent with all enterprise features (e.g. asset management). For pure remote-support workflows WinDesk Pro is sufficient; for asset management keep your existing stack (e.g. NinjaOne, Datto).